Managed Services
Real Examples of the Xylo Difference
Look to the business cases below for ways that Xylo Technologies has made a difference in managed services.
| The Problem: Server farm must be updated and patched regularly, but internal resources too valuable for routine task. | The Problem: Critical reporting systems running very slowly, impacting ongoing operations. | The Problem: Monitoring database servers to prevent performance related issues. |
| The Solution: Xylo Technologies to provide regular patching and upgrades during pre-determined time schedule. | The Solution: Utilize indices and eliminate unneeded reporting to improve database performance and improve response time. | The Solution: 24/7 offsite database monitoring and remote support. |
| The Xylo Difference: Xylo project managers coordinated downtime with client management, reducing overall systems access impact. | The Xylo Difference: Staff expertise allowed for rapid root cause analysis and troubleshooting. | The Xylo Difference: Custom built scripts to monitor databases and alert client DBA team to prevent peformance issues. |
| The Result: Servers kept up to date with minimal downtime; key staff free for other projects. | The Result: More robust reporting environment, faster timeframes, and satisfied users! | The Result: Database failures reduced and uptime increased to 99%. |